Starter
79.00 USD / month
Review replies / month: 40
Reviews & reputation
A good reputation brings bookings
More Google reviews, and a professional reply to every review in seconds.
The problem
Happy guests rarely leave reviews, and an unanswered negative review sits in front of every new visitor.
How Tourfecto solves it
Tourfecto asks guests for a review after their trip, pulls in your Google reviews and drafts a reply in your voice - approve it or let it post automatically.
What you can do
Review requests
WhatsApp or email to the guest with a direct review link.
AI replies
A tailored reply to each review in your brand’s tone, handling negative reviews calmly.
Your own reply rules
For example: 5-star reviews reply automatically, negative ones wait for you.
Reputation insights
What guests praise, what they complain about, and how your rating moves over time.
How it works
1
Connect your Google Business Profile
2
Turn on post-trip review requests
3
Review suggested replies or make them automatic
Explore a use-case example
An illustrative preview with sample data, not a customer screenshot or an actual result. Open the steps to explore.
Step 1
Guest: lovely tour, but the wait was long
Step 2
Draft: thank you for your feedback. We apologise for the delay and will review meeting arrangements.
Step 3
A staff member verifies the facts and approves the reply
Before you start
Connect Google Business using an account authorised to manage it. Add the review link and delivery channel, then choose reply approval rules.
Limits and costs
Review retrieval and publishing depend on external permissions. Requests do not guarantee positive ratings and are not a way to delete or hide guest feedback.
Tools within this service
Reputation management
Collect available reviews and check suggested replies before approval.
Review requests
Send a review link through a configured channel and track delivery status.
Choose the right plan
Review plans and usage limits before subscribing. Availability depends on plan, permissions and required connections; external provider fees are not automatically included.
Growth
199.00 USD / month
Review replies / month: 150
Enterprise
449.00 USD / month
Review replies / month: 500
SEO Essential
99.00 USD / month
Review replies / month: 0
SEO Growth
249.00 USD / month
Review replies / month: 0
SEO Agency
549.00 USD / month
Review replies / month: 0
These are the displayed plan prices and allowances; confirm plan details and access to your required tool before choosing.
Compare plans and allowances Confirm the right plan with our teamWhich plans include it?
Starter
✓
Included replies per month: 40
Professional
✓
Included replies per month: 150
Enterprise
✓
Included replies per month: 500
SEO Essential
✓
Included replies per month: 0
Tool access does not include a reply allowance. Review costs before use.
SEO Growth
✓
Included replies per month: 0
Tool access does not include a reply allowance. Review costs before use.
SEO Agency
✓
Included replies per month: 0
Tool access does not include a reply allowance. Review costs before use.
Questions about this feature
Does it support TripAdvisor?
Google is fully supported. TripAdvisor review sync is available once a TripAdvisor key is configured.
Can I review replies before publishing?
Yes. Use approval mode, particularly for complaints and compensation promises.